This Privacy Policy explains how KRI collects, uses, protects, and shares information when you use our website, mobile applications, and services.
1. Who We Are
KRI is a marketplace platform that helps shoppers find and book local market guides. In this policy, “KRI,” “we,” “us,” and “our” refer to the operator of the KRI services.
2. Information We Collect
We collect information needed to operate the service, including:
- Account and contact details, such as your name, email address, and phone number.
- Profile, identity, verification, market, and service information you choose to provide.
- Booking, transaction, support, report, review, and account activity records.
- Device, network, crash, performance, and approximate service-location information.
- Usage events such as screens viewed, searches, taps, feature use, and funnel progress.
Analytics events must not contain passwords, full payment card numbers, private message content, contact lists, or precise location.
3. How We Use Your Information
We use information to create and protect accounts, connect shoppers and guides, process bookings, support payments, provide customer care, prevent fraud and abuse, improve reliability, measure product performance, and meet legal obligations.
4. Legal Bases for Processing
Where applicable, we process information to perform our contract with you, comply with law, protect legitimate business and safety interests, and act on your consent when consent is required. You may withdraw consent without affecting earlier lawful processing.
5. Who We Share Information With
We share only what is reasonably necessary with matched shoppers or guides, payment and verification providers, hosting and communications vendors, analytics and reliability providers, professional advisers, and public authorities where legally required. We do not sell personal information.
6. International Transfers
Some service providers may process information outside Nigeria. Where this happens, we use appropriate contractual, technical, and organizational safeguards required by applicable law.
7. Data Retention
We keep information only as long as needed for the purposes described here, including account operation, dispute handling, fraud prevention, tax, accounting, and legal requirements. Retention periods vary by record type.
8. Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. We may need to verify your identity before completing a request.
9. Security
We use reasonable administrative, technical, and organizational safeguards. No internet service can guarantee absolute security, so please use a strong password and protect your device and account credentials.
10. Children
KRI is intended for adults aged 18 and over. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information to KRI.
11. Changes to This Policy
We may update this policy as our services or legal obligations change. We will publish the revised version here and update the date above. Material changes may also be communicated in the app or by email.
12. Contact Us
For privacy questions, rights requests, or complaints, contact KRI at cierdesantus@gmail.com.